Frequently Asked Questions
Everything you need to know about your BERNY timepiece.
What kind of movements do BERNY watches use?
Our timepieces feature high-quality movements, including reliable Japanese Miyota quartz and Seiko automatic movements, ensuring precision and longevity.
How long does shipping take and is it tracked?
Standard international shipping typically takes 7-15 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.
Are BERNY watches water-resistant?
Yes, most BERNY watches are water-resistant ranging from 3ATM to 10ATM. Please check the specific product description for the depth rating of your chosen model.
What is your return and refund policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Every BERNY watch comes with a 12-month limited warranty covering manufacturing defects. This does not cover normal wear and tear or damage caused by accidents.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout system.